Vidonn X5D USB-A / USB-C Wired Noise-Cancelling Call Center Headset, AI ENC Binaural Business Headset with 330° Rotatable Boom Mic, Driver-Free Plug & Play for Windows, macOS and Linux, for Office, Softphone and Customer Service

Vidonn X5D USB-A / USB-C Wired Call Center Headset with AI ENC Noise Cancellation, Unidirectional 330° Rotatable Boom Microphone, Ergonomic Pressure-Relief Ear Cushions, Adjustable Protein Leather Headband, Driver-Free Plug & Play for Windows, macOS and Linux — for Office, Softphone, Online Teaching and Customer Service

Key Features

1. AI Intelligent Noise Cancellation
Built with an intelligent AI noise-reduction chip that locates and picks up the voice with precision. It filters mid- and high-frequency ambient noise from crowded offices, so the person on the other end hears your voice clearly instead of the background.

2. Unidirectional 330° Rotatable TPE Boom Microphone
A unidirectional electret capsule picks up the wearer's voice while rejecting sound arriving from the sides and rear, so nearby conversations stay out of the call. The flexible TPE boom rotates a full 330° and holds its position, letting you place the microphone exactly in front of your mouth for stable, natural voice pickup.

3. Ergonomic Pressure-Relief Ear Cushions
Imported protein leather cushions with built-in memory foam spread pressure evenly and sit softly against the skin. The honeycomb perforated design lets air circulate, dissipating heat and reducing the stuffy feeling during long working hours.

4. Adjustable Protein Leather Headband
The padded protein leather headband is retractable and non-slip, staying firmly in place while you move. Adjustable length fits different head shapes for a secure, comfortable fit.

5. USB-A / USB-C Driver-Free Plug & Play
Available with either a standard USB-A plug or a USB-C plug, both on a 2.2 m single-side cable. No driver and no software installation: connect the X5D to a laptop, desktop, desk phone, tablet or all-in-one PC running Windows 7 / 8 / 10 / 11, macOS or Linux and start talking straight away. Hot-swap support means it can be moved between workstations without rebooting.

6. In-Line ENC Controller with Mic Mute
The in-line control box carries a microphone mute key plus volume +/− keys. Mute instantly when you need to keep a sound off the call, and adjust the digital volume without leaving the conversation.

Call Center • Office & Softphone • Online Teaching • Customer Service • Remote Work

Product Description

Professional Noise Cancellation for Busy Call Environments

The Vidonn X5D is a wired USB headset purpose-built for call centers, customer service desks and offices where background noise never stops. An intelligent AI noise-reduction chip handles the audio path: it isolates the human voice and suppresses mid- and high-frequency noise so agents sound clear and consistent, call after call. The unidirectional microphone reinforces that work at the source — it stays focused on the wearer's mouth and rejects sound arriving from the sides and rear. The result is fewer repeated sentences, less listener fatigue and a more professional impression on every call.

Fully Adjustable Microphone and Ear Cups

Every part of the X5D that touches the voice path or the head can be adjusted. The TPE boom rotates 330° so the microphone can be positioned exactly where it picks up best, and the ear cups rotate on multiple axes to follow the shape of the wearer's ears. Because the fit adapts to the person rather than the other way around, the headset stays correctly positioned for the whole shift instead of being pushed back into place every few minutes.

Built for All-Day Wearing Comfort

Weighing only 150 g and measuring 185 × 150 mm, the X5D is light and compact enough to forget about during a full working day. The protein leather headband is retractable and non-slip, and the ear cushions combine imported protein leather, memory foam and a honeycomb perforated surface structure that spreads pressure and lets heat escape. The cushions stay close to the skin without clamping, which is what makes the difference between the first hour and the eighth hour of wear.

Clear Digital Voice over USB-A or USB-C

A single USB connector carries both digital voice and control — choose USB-A or USB-C to match the workstation. There is nothing to install: connect the X5D and the system recognises it immediately on Windows 7 / 8 / 10 / 11, macOS or Linux, with hot-swap support so the headset can be unplugged and moved between desks without rebooting. The in-line ENC controller puts mute and volume at the user's fingertips, and the tangle-resistant cable with a 2.2 m single-side run gives agents room to move while staying connected.

Wide Application Scenarios

Ideal for call center and customer service teams, office and softphone use, online teaching and remote training, help desks and reception counters, remote work, and any workstation that needs clear two-way voice with a microphone the user can position precisely.

Technical Specifications

Model	X5D
Product type	Wired binaural on-ear headset with boom microphone
Connection	USB-A or USB-C, driver-free plug & play (hot-swap supported)
Compatibility	Windows 7 / 8 / 10 / 11 · macOS · Linux — driver-free
Cable	2.2 m, single-side entry, tangle-resistant
In-line control	ENC control box: microphone mute, volume + / volume −
Microphone	Unidirectional electret condenser, φ6 × 2.7 mm, high anti-static · TPE flexible gooseneck with 330° rotation
Microphone audio	Sensitivity −40 ± 2 dB (0 dB = 1 V/Pa, at 1 kHz) · Frequency response 20 Hz – 20 kHz · SNR > 58 dB
Speaker	φ28 mm dynamic neodymium (NdFeB) driver · 32 Ω · frequency range 20 Hz – 20 kHz · sensitivity 108 ± 3 dB · distortion ≤ 5% · rated input power 30 mW
Comfort & build	Protein leather ear cushions with memory foam and honeycomb perforation · retractable non-slip protein leather headband · ABS / TPE housing
Weight, size & colour	150 g net · 185 × 150 mm · Black
Operating ambient noise	≤ 60 dB(A)

Full engineering specification sheet (microphone impedance, rated voltage and current, environmental conditions, material breakdown) is available on request.

Package Contents

• 1 × Vidonn X5D wired call center headset
• 1 × spare protein leather ear cushion set
• 1 × User manual

Ordering & Customization

Vidonn is a B2B acoustic manufacturer producing call center and business headsets as ODM / OEM projects — contact our team for wholesale pricing, interface options (USB-A / USB-C), logo and packaging customization, and MOQ. We reply to every enquiry within 24 hours.